{"id":6475,"date":"2023-11-10T17:28:30","date_gmt":"2023-11-10T17:28:30","guid":{"rendered":"http:\/\/corpsdiplomaticnews.tg\/?p=6475"},"modified":"2023-11-10T17:28:38","modified_gmt":"2023-11-10T17:28:38","slug":"les-responsables-de-moov-africa-togo-rassurent-de-la-disponibilite-progressive-des-services-flooz","status":"publish","type":"post","link":"https:\/\/corpsdiplomaticnews.tg\/index.php\/2023\/11\/10\/les-responsables-de-moov-africa-togo-rassurent-de-la-disponibilite-progressive-des-services-flooz\/","title":{"rendered":"Les responsables de Moov Africa Togo rassurent de la disponibilit\u00e9 progressive des services Flooz"},"content":{"rendered":"\n<p>Au Togo, le \u00a0service mobile money Flooz de Moov \u00a0Africa \u00a0\u00a0a \u00a0subi\u00a0 d\u2019une panne technique inattendue, le 19 octobre dernier.\u00a0 Cela \u00a0a \u00a0occasionn\u00e9 \u00a0des dommages\u00a0 aux \u00a0clients\u00a0 et \u00a0abonn\u00e9s. Face \u00a0aux hommes\u00a0 de m\u00e9dias\u00a0 ce \u00a0\u00a0jeudi 9 novembre 2023 \u00e0 Lom\u00e9, le directeur g\u00e9n\u00e9ral \u00a0de cette soci\u00e9t\u00e9, \u00a0Monsieur\u00a0 Abdellah TABHIRET \u00a0et \u00a0ses collaborateurs \u00a0notamment\u00a0 les chefs\u00a0 divisions\u00a0 Moov\u00a0 Money Flooz , Gestion client\u00e8le\u00a0 et Marketing\u00a0 \u00a0ont \u00a0rassur\u00e9 du retour \u00a0tr\u00e8s bient\u00f4t \u00e0 la normale\u00a0\u00a0 des \u00a0fonctionnalit\u00e9s et options pour le bonheur des\u00a0 abonn\u00e9s.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"470\" src=\"http:\/\/corpsdiplomaticnews.tg\/wp-content\/uploads\/2023\/11\/0MOOV.webp\" alt=\"\" class=\"wp-image-6476\" srcset=\"https:\/\/corpsdiplomaticnews.tg\/wp-content\/uploads\/2023\/11\/0MOOV.webp 780w, https:\/\/corpsdiplomaticnews.tg\/wp-content\/uploads\/2023\/11\/0MOOV-300x181.webp 300w, https:\/\/corpsdiplomaticnews.tg\/wp-content\/uploads\/2023\/11\/0MOOV-768x463.webp 768w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><\/figure>\n\n\n\n<p>Apr\u00e8s les \u00ab&nbsp;excuses&nbsp;\u00bb \u00e0 la population togolaise et particuli\u00e8rement aux abonn\u00e9s, &nbsp;les responsables de l\u2019op\u00e9rateur priv\u00e9 Moov Africa Togo, filiale de Maroc T\u00e9l\u00e9com ont annonc\u00e9 le r\u00e9tablissement progressif du service Flooz,&nbsp; concomitamment avec la poursuite des travaux techniques pour d\u00e9tecter l\u2019origine de l\u2019incident.<\/p>\n\n\n\n<p>\u00ab&nbsp;Nos \u00e9quipes techniques sont \u00e0 pied d\u2019\u0153uvre pour le r\u00e9tablissement rapide de Moov Money Flooz depuis le 1er jour de l\u2019incident et plus particuli\u00e8rement les transferts internationaux et les paiements marchands&nbsp;\u00bb, a d\u00e9clar\u00e9 le directeur g\u00e9n\u00e9ral.<\/p>\n\n\n\n<p>Visiblement tr\u00e8s affect\u00e9 par la situation que vivent les abonn\u00e9s, le num\u00e9ro un du groupe a annonc\u00e9 des mesures de compensation \u00e0 leur&nbsp; profit. D\u00e9j\u00e0, l\u2019op\u00e9rateur a d\u00e9cid\u00e9 de rendre pour quelques jours, gratuit le paiement de l\u2019\u00e9lectricit\u00e9 pr\u00e9pay\u00e9e et postpay\u00e9e (LAFIA).<\/p>\n\n\n\n<p>\u00ab&nbsp;C\u2019est un \u00e9v\u00e8nement malencontreux parce que c\u2019est la premi\u00e8re&nbsp; fois qu\u2019\u00e0 Moov Africa Togo, nous avons v\u00e9cu cette situation&nbsp;\u00bb, a encore r\u00e9p\u00e9t\u00e9 le directeur qui rappelle que l\u2019op\u00e9rateur est le pionnier du mobile money au Togo et l\u2019un des pionniers en mati\u00e8re d\u2019inclusion au Togo.<\/p>\n\n\n\n<p> Pour continuer par utiliser son compte mobile money Flooz, l\u2019utilisateur doit changer son code secret \u00e0 partir de ce qui lui est envoy\u00e9 par le syst\u00e8me. \u00ab\u00a0Ceux qui n\u2019ont pas re\u00e7u de code d\u2019initiation doivent contacter le service client 777 dont le personnel a \u00e9t\u00e9 renforc\u00e9 dans la foul\u00e9e\u00a0\u00bb, ont indiqu\u00e9 les responsables.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"http:\/\/corpsdiplomaticnews.tg\/wp-content\/uploads\/2023\/10\/IFORDD2-1.jpg\" alt=\"\" class=\"wp-image-6072\" srcset=\"https:\/\/corpsdiplomaticnews.tg\/wp-content\/uploads\/2023\/10\/IFORDD2-1.jpg 800w, https:\/\/corpsdiplomaticnews.tg\/wp-content\/uploads\/2023\/10\/IFORDD2-1-300x300.jpg 300w, https:\/\/corpsdiplomaticnews.tg\/wp-content\/uploads\/2023\/10\/IFORDD2-1-150x150.jpg 150w, https:\/\/corpsdiplomaticnews.tg\/wp-content\/uploads\/2023\/10\/IFORDD2-1-768x768.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>                                 <strong>PUBLICITE <\/strong><\/p>\n\n\n\n<p>Il sied de rappeler que c\u2019est depuis 2013 que le service Moov Money Flooz a \u00e9t\u00e9 lanc\u00e9 \u00a0avec des propositions des fonctionnalit\u00e9s\u00a0 comme le d\u00e9p\u00f4t, le retrait, le transfert, le paiement de cr\u00e9dit de communication et le paiement marchand.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Au Togo, le \u00a0service mobile money Flooz de Moov \u00a0Africa \u00a0\u00a0a \u00a0subi\u00a0 d\u2019une panne technique inattendue, le 19 octobre dernier.\u00a0 Cela \u00a0a \u00a0occasionn\u00e9 \u00a0des dommages\u00a0 aux \u00a0clients\u00a0 et \u00a0abonn\u00e9s. Face \u00a0aux hommes\u00a0 de m\u00e9dias\u00a0 ce \u00a0\u00a0jeudi 9 novembre 2023 \u00e0 Lom\u00e9, le directeur g\u00e9n\u00e9ral \u00a0de cette soci\u00e9t\u00e9, \u00a0Monsieur\u00a0 Abdellah TABHIRET \u00a0et \u00a0ses collaborateurs \u00a0notamment\u00a0 les [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":6476,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[104,124],"tags":[],"class_list":{"0":"post-6475","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-economie","8":"category-la-une"},"_links":{"self":[{"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/posts\/6475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/comments?post=6475"}],"version-history":[{"count":1,"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/posts\/6475\/revisions"}],"predecessor-version":[{"id":6477,"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/posts\/6475\/revisions\/6477"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/media\/6476"}],"wp:attachment":[{"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/media?parent=6475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/categories?post=6475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/corpsdiplomaticnews.tg\/index.php\/wp-json\/wp\/v2\/tags?post=6475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}